Complaints Procedure

If you have a complaint about our services, please contact Finset Limited using the details
below. Their complaints policy can be found here:
Joanne Mowatt-Morris
Compliance Manager
Finset Limited, Burgundy Court, 64-66 Springfield Road, Chelmsford, Essex CM2 6JY
Email: resolutions@finset.co.uk
01245 967999
If they cannot resolve your complaint, you may be entitled to refer it to the Financial
Ombudsman Service:
• Website: www.financial-ombudsman.org.uk
• Phone: 0800 023 4567